FAQs

Orders & Shipping

  • How to Order

    Choose Products , Click Quantity and Size, Add cart , Choose Mode of payment, then Check out.



  • How long will my order be process?

    Orders from 7am to 5pm will be ship out 1 to 2 days upon check out.  A System Generated tracking number will be created and will be sent to your Chat inbox and will be ship to our accredited courier (J&T) 

  • How long will the shipping takes? (J&T)

    For NCR Metro Manila & Luzon Areas..estimate Courier Delivery takes 1 to 2 days. For Visayas & Mindanao takes 5 to 7 days.

    Note: Weather conditions also affects the time frame of deliveries.

  • How to track my orders?

    Please visit J&T website along with your tracking number.   https://www.jtexpress.ph/trajectoryQuery?flag=1

  • Do you have Warranty?

    Yes Warranty item replacement, purchased within 6 months in this website, but only for factory defect and not for human error Installation. For HELIX ECONO LEDS 14 days warranty period only.

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